Heather is a hybrid author, coach, and publisher. Aside from the services that she offers for a fee, there is also her Connective Collective, which anyone can join. There are no membership dues; it's just a free exchange of information.
Besides that, Heather is just a very cool person, and a lot of fun to talk to. So kick back, relax, and watch her interview. Actually, you may want to have a pencil and paper handy to take notes. As always, if you want to skip around, click over to Youtube and expand the video description. Your table of contents with timestamp links is right there.